Autodesk正在招聘Civil、Infraworks金牌支持工程师(Premium Support Specialist)
Civil Infraworks金牌支持工程师,也不知道中文这么翻对不对,反正很牛的,地点优选上海,不过其他地区也没问题啊,感兴趣的,赶紧扔简历过来,我当你内线,帮你内推 :)
Autodesk是全球二维三维设计软件的领导者,引领最新的设计科技。多次成为中国的最佳雇主和全美最佳雇主。福利还是相当诱人的,完善的商业医疗保险,双倍公积金,赶紧的 :)
邮件: daniel.du在autodesk点com 这么写是为了防止垃圾邮件,聪明的你应该猜得出。 :)
Job Description
Civil , Infraworks Premium Support Specialist – China (15WD17595)
Description
Autodesk has a great opportunity within our Premium Support and Services (PSS) division for a position combining Civil & Infraworks technical skills, to work closely with existing and future Major Accounts across APAC. We are seeking a highly motivated individual who can build relationships at both Technical and Account levels, to support strategic account planning and growth. The PSS group is responsible for increasing Software and Services revenue and maximizing the success and return on investment of our strategic customers. We do this by delivering highly valued reactive and proactive services that drives adoption/utilization of our solutions while partnering with our clients to drive the maturation of the impact our solutions have on their business growth. .
If you enjoy establishing a long term relationships with your customer and work with global teams, this would be an excellent opportunity to consider!
Location: Shanghai
Responsibilities:
• Ensures customers are utilizing and realizing the benefits and value of their Premium Support investment
• Establishes and maintains working relationships with customer, includes on-site visits, regular staff meetings, definition and management of expectations and goals
• Serves as customer single point of contact for highest severity issues; may play a problem management role in high profile or complex situations, monitors service level compliance by support organization;
• Acts as customer advocate within Autodesk; facilitates meetings with key stakeholders to progress customer issues Establishes and maintains working relationships with customer, includes on-site visits, regular staff meetings, definition and management of expectations and goals.
• Priority handling for escalated critical issues.
• Premium Support workshops to introduce the Premium Support service.
• Serves as customer single point of contact for high severity issues; play a problem resolution role in high profile or complex situations, monitors service level compliance by support organization.
• Regular status reports to keep Customers informed and firmly in control of next steps and future actions.
Preferred Skills:
• Able to anticipate customer needs, develop proposed solutions, and build consensus amongst customers and internal business units.
• Ability to work in teams, convey relevant information to Development Team, understand customer needs in terms of services, products and solutions.
• Able to manage several projects and technical requests at a time, setting the right priorities.
• Understand cultural aspects of the business, can relate between global strategy and local business requirements.
Requirements:
• Advanced knowledge of Autodesk Infrastructure Design Suite products in a production environment, such as Infraworks and Civil . Additional knowledge of the products within the Autodesk Building Design Suite such as Infraworks 360 is a plus.
• Strong communicator in both Chinese and English and able to build relationship at all levels
• Experience of working and motivating individuals in an international environment
• Demonstrated ability to build and maintain strong relationships with enterprise customers.
• Bachelor's degree or equivalent experience in Civil Engineering or related field.
• Strong communicator and able to build relationship at all levels, taking initiative.
• Demonstrated ability to build and maintain strong relationships with enterprise customers
Primary Location
: Asia Pacific-China-Shanghai-Shanghai相关文章
- ChatGPT背后的技术和多模态异构数据处理的未来展望——我与一位资深工程师的走心探讨
- Linux运维工程师的十个基本技能点
- 软件工程师的核心竞争力是什么?
- 四周年:聊聊测试工程师的核心竞争力
- Web前端:Web前端开发工程师工作内容网页案例设计
- 1-3年Android开发工程师面试经验分享,附赠课程+题库
- 腾讯大股东否认中信组团收购消息;马斯克要求Twitter工程师默写代码;苹果或被强制开放侧载|极客头条
- 作为软件测试工程师,你的2022年计划是什么?
- 性能测试经验分享:合格的性能测试工程师要求(快来看看你达到了吗?)
- 10个自动化测试框架,测试工程师用起来
- Python工程师培训要多久?
- 阿里测试工程师如何用Jmeter对数据库执行压力测试
- 哪些技术对5G贡献最大?毫米波成工程师追捧之一
- 前端工程师做事的三重境界:我的进阶之路
- 容器化你的Web应用:且看Docker如何解决Web工程师的烦恼的
- 软件测试职场六年,一个女测试工程师的自我认知
- 面对同样复杂的测试任务为什么有些人很快能梳理解决方案,阿里十年测试工程师道出其中的技巧
- 我们做了一款无网远程运维的智能硬件,坐等运维工程师“翻牌”